Water Heaters in Loveland, CO: Repair, Replacement and Tankless

Loveland water heater facts at a glance

Is Loveland water hard?

No. City of Loveland Utilities’ 2025 Drinking Water Quality Report puts total hardness at 24 mg/L, the yearly average of its monthly analyses. Divided by 17.1, the conversion the report itself gives, that is about 1.4 grains per gallon, and the utility’s water quality FAQ says customers don’t need a water softener.

It comes from the Big Thompson River and Green Ridge Glade Reservoir, including Colorado River water from the Colorado-Big Thompson and Windy Gap projects. You may read that Loveland water is hard, even 10 to 17 grains per gallon; that range equals 171 to 291 mg/L, seven to twelve times the City’s measured average. A tank still collects some sediment, and A.O. Smith says softened water wears the anode rod faster, one more reason to skip a softener the utility says you don’t need.

Loveland electricity, gas and water heater rebates

City of Loveland Utilities also sells electricity, bought wholesale from Platte River Power Authority, so Loveland customers can claim Efficiency Works heat pump water heater rebates. The program’s January 2026 sheets list up to $600 when an ENERGY STAR heat pump unit replaces an electric or propane water heater and $400 when it replaces a gas one; apply within 45 days of purchase or installation. For 2026 installs, Colorado’s heat pump tax credit adds a discount of at least $83 on the invoice through a registered installer. Confirm current amounts with the utility, and see heat pump water heaters in Loveland.

For natural gas, Colorado’s state utility map places Loveland in Xcel Energy’s territory; your gas bill confirms the supplier.

What happens after you call

1. Tell us what’s going on. Call (970) 305-5633 with the fuel, the heater’s age and location and what it’s doing. Leaking tanks go to the front of the schedule.
2. On-site check. A licensed plumber, covered by liability insurance, tests the heater, vent, supply and relief valve, and checks the exhaust pipe material and your CO alarms.
3. Written options. Repair or replacement, itemized before work starts: heater make, model, size, first-hour rating and UEF, labor, the City permit, exhaust test, venting changes, altitude setup and haul-away.
4. Permit and inspection. For a replacement, we submit the Fast Track application, do the work and provide the exhaust test certification at inspection; an adult homeowner or our representative must attend in an occupied home (state Board policy).